Privacy Policy
Last updated: April 15, 2026
The Dominica Cable Car ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
1. Information We Collect
Personal Data
We may collect personally identifiable information that you voluntarily provide, including:
- Name, email address, and phone number (when you contact us or subscribe)
- Booking and payment information (when purchasing tickets)
- Demographic information (optional, for improving our services)
Automatically Collected Data
When you visit our website, we automatically collect certain information, including:
- IP address and browser type
- Pages visited and time spent on pages
- Referring website or source
- Device type and operating system
2. How We Use Your Information
- To process ticket reservations and bookings
- To respond to your inquiries and provide customer support
- To send promotional communications (with your consent)
- To improve our website and services
- To comply with legal obligations
3. Cookies
We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings. Essential cookies required for website functionality cannot be disabled.
4. Data Sharing
We do not sell your personal data. We may share information with:
- Service providers who assist in operating our website and processing bookings
- Legal authorities when required by law
- Business partners for jointly offered services (with your consent)
5. Data Security
We implement industry-standard security measures including SSL encryption, secure payment processing, and regular security audits. However, no method of electronic transmission is 100% secure.
6. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Booking records are retained for 7 years for accounting purposes.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for marketing communications
- Lodge a complaint with a data protection authority
8. Children's Privacy
Our website is not directed at children under 13. We do not knowingly collect personal data from children under 13. If we discover such data has been collected, we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the website constitutes acceptance of the revised policy.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@dominicacablecar.com.